Generate Token for eBay due to Invalidation | Linnworks Integration

Last Updated on July 8, 2019 by

In this article, we will discuss how to generate or re-generate token for eBay sales channel. We will generate the token using Linnworks Channel Integration feature when token becomes invalidated or Expired.


The concept of the token is like a key. When we want to work on eBay from a Third Party Software, tool or web apps like Linnworks we need a Key from marketplace to integrate both platforms. In Linnworks, that key is called ‘Token’. We use it to integrate eBay with Linnworks. As a result, Linnworks recognizes eBay system and can communicate easily.

Linnworks must need a Valid Token to work perfectly on eBay. If we don’t generate a token, we will miss most of the features of Linnworks. Like Order can’t be sync, Inventory or Quantity will not sync, Listing Management will not work properly and many others feature for which we mainly use Linnworks.

The Token is a kind of identifier for our account and permits us to get and send data in eBay. A token can be invalidated for many reasons and when it does we just need to generate a new Token to make sure that Linnworks working successfully with eBay.

To create or generate a new Token on eBay, the Token will first need to be revoked on the  My eBay page and will need to re-create in Linnworks. The steps are shown below.

eBay → My eBay → My Account → Site Preferences → Third-party authorizations

Fig: eBay Site Preference

Select the Application for which you want to revoke the token → Apply. Third Party Software, Tool or Web Apps section of eBay

Fig: eBay Third-Party Tool Section

After completing this step on eBay you need to test the eBay Configuration on Linnworks. For this, you need to follow the below step

Linnworks Token Generation:

Settings → Channel Integration → eBay Configuration and click on ‘Test’. By clicking ‘Test’, there will be a prompt with a message that the ‘eBay Authorization Token has expired and needs to be re-created’. We need to follow the instructions on the screen to re-generate the Token.

Fig: eBay Channel Edit and Test

Now we need to click on ‘Test’ again, this time a popup message will say ‘Token has been re-created successfully’ which confirms that the Token has been generated and validated.

Fig: Successful

In this documentation, we have discussed Token validation between Linnworks and eBay.  Please keep reading our Blog, We will come again with another article about Linnworks integration and documentation.

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