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Understanding and Managing Staff Access in Your Shopify Store

As a Shopify store owner, you understand the importance of managing your business efficiently. One crucial aspect of this management is providing staff access to your Shopify store. Staff access refers to the process of granting specific permissions and responsibilities to your team members, agencies, or freelancers, so they can contribute to various aspects of your e-commerce operations. In this blog, we will explore why staff access is essential for your Shopify store and guide you through the process of granting and revoking access effectively.

Why Provide Staff Access in Your Shopify Store?

Streamlined Operations: Running a successful online store requires a lot of effort and collaboration. By providing staff access, you can delegate tasks and responsibilities, making your operations more streamlined and efficient.

Time Management: Entrusting specific tasks to staff members allows you, as the owner, to focus on crucial aspects of the business, such as strategy, marketing, and growth.

Enhanced Security: Shopify’s staff access system ensures that each team member only has access to the areas of the store relevant to their roles. This minimizes the risk of unauthorized changes and data breaches.

Team Collaboration: Staff access fosters teamwork and collaboration. It enables your team members to work together seamlessly, share ideas, and contribute to the growth of your store.

How to Provide Staff Access

Now that you understand the importance of staff access let’s walk through the process of granting access to your team members. To get started, log in to your Shopify admin dashboard using your credentials. Once you’re in, you can begin the process of granting staff access.

Users and Permissions

On the left-hand side of your admin panel, locate and click on “Settings.” From there, scroll down and select “Users and Permissions.” This is where you’ll manage the access permissions for your staff members.

Add Staff Members

To add a new staff member, click the “Add staff” button. Enter the staff member’s full name and ensure you input the correct email address to avoid sending invitations to the wrong person.

Specify Permissions

Now, it’s time to be specific about the permissions you want to grant the staff member. Shopify offers granular control over the access you provide. You can choose to allow access to various aspects of your store, such as products, categories, orders, customers, and more.

Send the Invite

Once you’ve selected the appropriate permissions, click the “Send invite” button. The staff member will receive an email with a special link to create an account and accept your invitation.

After accepting the invitation, the staff member is officially part of your e-commerce family. They can log in to your Shopify admin and access the areas you’ve granted them permission for.

How to Revoke Staff Access

Although we hope you never encounter any issues, there might be situations where you need to revoke staff access. Shopify makes this process straightforward, go directly to the “Users and permissions” page in your Shopify admin. Locate the staff member whose access you wish to revoke. With a simple click of the “Remove” button, their access will be revoked. This will ensure they no longer have permission to access your store’s backend.


Managing staff access in your Shopify store is an essential part of optimizing your business operations. By providing the right permissions to your team members, you promote collaboration, enhance security, and free up your time to focus on strategic growth. Remember, with Shopify’s user-friendly interface, granting and revoking staff access is a breeze. So, empower your team today and take your e-commerce venture to new heights!

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