Sellercloud: A Quick Overview | SellerCloud Review – Sell on Multiple Channels

Last Updated on November 30, 2022 by

SellerCloud is a multi-channel e-commerce platform designed for organizations of all sizes. It synchronizes online inventory and distribution, provides real-time reports, and generates shipping information. The system’s single-source catalog provides users a single entry point for product specifications, which can retrieve product information from multiple sources, including Amazon listings and vendor feeds.

What is Sellercloud?

SellerCloud is the only software that you need to effectively and efficiently grow your e-commerce business. We have spent more than a decade working with a wide demographic of merchants to create a robust and flexible set of tools that can be easily adapted to meet your needs and help you reach your goals.

Why Sellercloud is essential

SellerCloud is a one-system solution, a suite of essential functionalities and tools, and easy online business management. The software offers a single-point entry catalog for the whole product specs. Its catalog management offers a single database for all product data such as images, descriptions, pricing, and other available details. This capability helps eliminate the need to individually re-enter data for every channel. Users can also set their shipping preferences for every product. With SellerCloud, you get a unique inventory system that lets you track both customer-facing and user-facing inventory.

Integrations

Sellercloud supports over 100 channels, shopping carts, shipping partners, 3PL services, payment gateways, vendors, repricers, apps and is growing. This Help Site documents most of those integrations. Here is the list of the current integrations.  There is no limit to the number of channels you can integrate. The only restriction is that a given channel can have only one integration per company.

For example, if you have three different Amazon integrations, they must be set in three different companies, but if you have eBay, Amazon, and Walmart integrations, they can all be set in the same company.

Web service API

SellerCloud has developed 3 different APIs to help streamline your workflow.  Depending on your business needs, you can use SOAP, REST, or GraphQL. All APIs easily integrate with various third-party applications: shipping and receiving software, accounting programs, and image editing tools.

Pricing

SellerCloud has a flexible pricing plan based on the number of orders you accept through the SellerCloud selling channels. These are broken down into Amazon Fulfilled orders and standard orders (which are more expensive than the Amazon fulfilled orders). This pricing structure ensures that no one is paying too much for the number of sales they’re getting. In short, it should keep your costs down to a minimum.

However, some undesirable startup costs come along when you signup for SellerCloud. These include:

  • An implementation and training fee – $2000
  • A minimum monthly cost – $500 (this remains until your per transaction charges exceed $500)

Standard Order Rates:

From 1-5,000 orders – $0.25 per transaction

From 5,001-10,000 orders – $0.20 / transaction

From 10,001-30,000 orders – $0.15 per transaction

From 30,001-60,000 orders – $0.10 per transaction

From 60,001-120,000 – $0.05 per transaction

120,001+ orders – $0.02 per transaction

Amazon Fulfilled Order Rates:

From 1-5,000 orders – $0.10 per transaction

From 5,001-10,000 orders – $0.05 / transaction

From 10,001-30,000 orders – $0.04 per transaction

From 30,001-60,000 orders – $0.03 per transaction

From 60,001-160,000 – $0.02 per transaction

160,001+ orders – $0.01 per transaction

For example, if I had 4,000 standard orders, that would cost me $1,000. If I also had 4,000 Amazon Fulfilled orders that would cost me an additional $400. My overall cost would be $1,400.

Support

SellerCloud has incredible support. Not only do you get a full ticketing and email system to send in your complaints or questions, but they offer a New Jersey-based support squad with a phone line. If you are more interested in completing your own research and avoiding the whole “talking to someone” thing, SellerCloud offers tutorials, documentation, and resources. The Resources page is pretty much a blog with incredible tips for e-commerce companies. The tutorials are categorized videos, including titles for inventory, orders, shipping, and reports.

Pros

You can manage your listings in one place. One update to your listing can be posted to different sale channels/markets instantly. It removes the burden to update the listing on different channels one at a time. You do not have to worry about your inventory on each channel since Sellercloud will do this job for you

Cons

User Interface is a bit of a mess and needs an upgrade but you get used to it over time. Integration from one software to the other always takes some time.

Sellercloud Versions

SellerCloud has Alpha and Delta versions. Alpha is known as the old version of Sellercloud and Delta is known as the new version of Sellercloud.

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